NuvioLife
In 3 easy steps

Submit a claim. Get reimbursed in hours.

No expense reports. No paper forms. No waiting weeks for reimbursement. The whole process takes about 90 seconds - here's exactly how it works.

See the steps ↓
  • 2 min read
  • For NuvioLife plan members
  • No app-store install required
Step by step

Three steps. Under two minutes. Done.

Step 01

Upload your invoice

Tap Submit A Claim, snap a photo of your receipt, or drop in a PDF. Multi-page invoices upload in one go.

  • Native camera on mobile, drag-and-drop on the web portal.
  • JPG, PNG, and PDF formats accepted, including multi-page invoices.
  • You have 12 months from the date of expense to submit.
NuvioLife iPhone app showing the Submit A Claim step one, with Take Photo and Upload a File buttons for uploading invoice documents.
Step 02

Pick the coverage and amount

NuvioLife shows the wallets your plan gives you access to. Pick the one that covers the expense, enter the provider and amount, and you're done.

  • Eligible wallets are pre-filled from your plan (HSA, LSA, PSA, FIN, WFH).
  • Enter the provider, coverage plan, and total amount - the form auto-saves.
  • Optionally add notes or attach the claim to a dependent (spouse, children).
NuvioLife iPhone claim-details screen showing provider Canada Vision 20/20 Inc., coverage plan Medical Practitioners, and a $325 total, with a preview of the invoice document.
Step 03

Get approved and reimbursed

NuvioLife checks eligibility against your plan in real time. You see the full breakdown - employer share, any fees, your reimbursement - before you confirm.

  • Real-time coverage check: “You’re covered” appears the moment the claim is eligible.
  • Full breakdown shows employer contribution and any platform fees up front.
  • Funds arrive by EFT or Interac e-Transfer, typically within hours of approval.
NuvioLife iPhone claim recap confirming eligibility, with a $325 invoice, the Executive Island Care Plan benefit, and a full breakdown showing employer contribution and reimbursement amount.

Compared to carriers: 5–10 business days at Sun Life (carrier-published turnaround, checked Jul 2026). 1–3 days at myHSA. NuvioLife: in hours.

See it on your own plan

Want this for your team?

Book a 20-minute tour. We'll show you the same flow on a real NuvioLife plan and answer any compliance questions you have for your business.

Frequently asked

Quick answers on claims

For most providers, a copy of the invoice or an emailed receipt is just as valid as the paper original. If you really can’t get one, contact the provider - most will reissue. We can't reimburse claims without supporting documents, since the CRA requires this for the plan to keep its tax-free status.